A problem at my husband job what to do about it.?

He works at a nursing home he is a Certified Nurse Aide. There is this resident family member she always gets some one in trouble all the time. Cause her mother is that resident complains all the time someone did not do something she wanted them to do. The residents daughter got upset with my husband cause he told his nurse to ask her if she would step out so he could give her mother peri care. She was in the way of him giving care to her mother. She asked him if had a problem with her and he said no. She said to him that his job would not cut it in the real world. I told him she going keep on complaining she would get her and her mother kicked out of the nursing home. My husband does everything for this lady cause really cares about her. The daughter is really rude to everyone she thinks she is better than everyone else. No likes her daughter at the nursing home.

Also State Is Fixing To Be In The Building. My Husband Is Trying To Go By The Rules For State. So The Nursing Home Will Not Get In Trouble.
Telling The Daughter To Step Out When He Was Giving Care. Is For The Rules Of State.

Theres' normally always one busy body in the bunch. Sounds like this woman already has a track record of getting people in trouble so im sure the heads of the department are aware of this woman and her name. But to take some pressure of your husband and his work. He should go to his boss and let it be known what happened the other day and that mrs. so and so got on him too. and that he was only following procedures set by the home and that he would like to have this recorded incase mrs. so and so starts to give him a hard time. He is there to be a care provider to these people. not to kiss mrs. so and so ***. Also it may help if some one from upper management could talk to this woman and let her know that they are doing there job and they do not wish to have conflict with her and they would appreciate it if she would respect there rules and regulations...
Im sure the head of the department can say it delicately without pointing any figures. its all in the way you talk to someone.

But thats not your husband job. let him report it to the proper people and let htem take care of it for him.

Have him man up and take it to his chain of command.

sometimes we have to deal with people who are crude and cause problems.

i think it was probably part of your husband's training to learn how to handle these people...

if he's having issues, perhaps he could talk with their supervising nurse for some suggestions and helpful ideas to cope with this resident's daughter?

there's not much more a person can do... he has to be polite, and it seems he's trying.

take care.

Since no one at the nursing home likes this daughter it sounds like your husband has a lot of backup and isnt alone in this. I wouldnt worry about it since they all know how she is. The daughter seems like a nut case. His job is very much in the real world so I dont know what world she is on.

That is a very hard job. Geriatrics's. Demanding. This must really upset the poor lady too. Cut it in the real world.That is one of the worst world's to have to be in. That mean young girl would feel different if she had to do all the work he does.
She is obtuse and may-be the nurse in charge should have a word with her. And give your hub and some re-assurance he's an alright guy. I'll bet he is hurt over this dilemma.I would.

He really needs to be patient, an do his job. If it keeps interfering then go with the chain of commands. But you both have to remember it might be hard on the daughter with her mother in the care of this facility. Remember also we all will be old one day.