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Anyone else have a bad experience a The Cleveland Clinic?


We took our 2 month old daughter to the Cleveland Clinic for a bilateral lip repair as she was born with a cleft lip/ palate.. We were in recover for 9 hours because they could not find anyone to clean her room. When a room opened up she was placed in the infectious disease unit because they had no room for her, they lost her surgical report, they did not keep track of her fluids(IV) and she blew up like a balloon. Then they worried about water on the brain, the nurse droped a metal bar in her crib and and nearly hit her in the face after the surgery and on two different occasions they almost gave her the wrong med's. Neadless to say, it was a complete nightmare. The surgeon rushed and did a double lip adhesion and ear tubes in 35 minutes. When I told the surgeon about how bad the experience was he simply said "the hospital is very busy and they had 60 complains alone the night we visited." He also said they run at 98% capacity and are always full. What do you think about this?

Hi, I work there, but not in the Hospital. I'm in on the behind scenes. That is pretty crappy that the surgeon said that to you. Have you tried calling or placing a formal complaint?

I hope your daughter is recovering and is doing fine.

My brother had a pig valve put in his heart there in 1996. He died of cardiac arrest in 2003. He was 37. He was a health care professional and complained about the job they did the rest of his life.

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